Refund policy

 

RETURN/REFUND POLICY

All returns and exchanges are accepted within 30 days of receiving the item.

If you are missing an item or the item that you receive is damaged, then please contact us and we will send out a replacement free of any shipping costs to you. You must notify us within 3 days of receipt of shipment.  

If a refund is deemed necessary, then we will manually refund your transaction for the appropriate amount for the returned items. Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list.

Refunds will only be issued after all items in the original package have been returned to us, including free promotional items. Please always contact us first because most issues can be resolved very easily.

All Items are shipped safely and in a manner that ensures safe arrival. If for any reason this is not the case, then please email us and we will work with you. Each case is handled individually.

If a product is missing from your order, then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented and are photographed prior to shipping to avoid any fraudulent claims.

Shipping your item to be returned 
To return your product, you should email us first at info@crownutrition.com to notify us. Then, mail your product to: Crow Nutrition, 1621 Dandelion CT, Nolensville TN 37135, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.